Residential tenancy policies

Residential tenancy policies include specific information on the rights and responsibilities of landlords and tenants under the Residential Tenancies Act.

Residential tenancy policies help landlords and tenants understand the Residential Tenancies Act. The Residential Tenancies program uses the policies to make decisions under the Residential Tenancies Act.

Residential tenancy officers use the residential tenancy policies when they mediate or settle disputes between tenants and landlords. The policies help to ensure that issues are addressed consistently, even when they aren’t specifically mentioned in the Residential Tenancies Act.

Documents

Compensation for Loss after Ending a Tenancy Policy: Residential Tenancies

How landlords can be compensated for losses if a tenancy ends early due to a breach of the act or lease agreement.

    • Policy

Conflict of Interest Policy for residential tenancy officers: Residential Tenancies

Residential tenancy officers have to disqualify themselves from mediation and hearings if there’s a conflict of interest.

    • Policy

Counting Days and Determining Notice Periods Policy: Residential Tenancies

How to count months and days so that actions taken and notice periods are valid and follow the Residential Tenancies Act.

    • Policy

Evidence Policy: Residential Tenancies

Both applicant and respondent need to provide any relevant evidence at least 5 days before their hearing date.

    • Policy

Format of Hearings Policy: Residential Tenancies

Hearing formats supported by Residential Tenancies and how to request a hearing format other than a telephone hearing.

    • Policy

Policy on water meter use and installation in land-lease communities (mobile parks): Residential Tenancies

A tenant in a land-lease community (mobile park) can’t be forced to install a water meter and pay for the installation.

    • Policy