Make a food safety complaint
Submit a food safety complaint if you see or experience unsafe food handling practices by food workers or unhealthy conditions at food establishments in Nova Scotia.
If you see or experience unsafe food handling practices by food workers or unhealthy conditions at food establishments in Nova Scotia, submit a food safety complaint to report the establishment. Submitted complaints are monitored from Monday to Friday from 8:30 am to 4:30 pm.
Department of Agriculture responds to all complaints. This may involve a visit to the food establishment reported, assessment of the problem and providing education to correct the problem.
If you become ill
If you or others in your party become ill after visiting a food establishment, it’s very important to make food safety complaint right away. Time is very important when investigating foodborne illnesses. You can contact the Agri-food Inspection Services Division to make your report.
You’ll be interviewed over the phone about what you ate or drank at the food establishment and what symptoms you experienced. All information is kept confidential.
Make sure to seek medical attention if you think you may have a serious illness.
Before you start
Make sure you have the food establishment name and address (sometimes food establishments have similar names, so make sure we have the right now and location).
Make a complaint
Contact the Agri-food Inspection Services Division to make a food safety complaint.