Security deposit claims factsheet: Residential Tenancies

Overview of how tenants and landlords can apply to the Residential Tenancies Program to file a security deposit claim.

This document outlines what tenants need to know to have all or some of a security deposit returned. It also outlines what landlords need to know to keep some or all of the tenant’s security deposit for unpaid rent or damage.

Information includes:

  • what you should file
  • when you should file
  • what happens after you file
  • how a decision is made
  • tenant checklist
  • landlord checklist
  • resources