Contact and Information

You can contact us by phone, mail or drop us a line using our secure form:

By phone:

1 (902) 424-5818

1-800-387-6665 (toll-free in Nova Scotia)

1-800-670-8888 (TTY/TDD)

By mail:

Department of Health and Wellness
PO Box 488
Halifax, NS B3J 2R8

Street Address:

Barrington Tower
1894 Barrington Street
Halifax Nova Scotia B3J 2R8

Media Contact:

The department's communications branch coordinates media interviews and provides information to media about our programs and the public health system.

For all media requests, call 424-5886.

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View answers from our frequent asked questions

Have a question about Health Card (MSI)?

Do you have a question about

  • address change
  • getting new card
  • report a lost card
  • info on coverage for travelling
  • make an out-of-province (country) claim
  • what is covered under my MSI card

Please contact MSI directly for the most current information or if you have any questions regarding MSI coverage or eligibility. Or call toll free in Nova Scotia: 1-800-563-8880, or (902) 496-7008, e-mail address: MSI@medavie.ca

Have a question about Wait times?

Please visit our Wait Times website at http://waittimes.novascotia.ca/

Have a question about Immunization Records?

Please contact your local Public Health Office to obtain this information. You may find their contact information by visiting: www.gov.ns.ca/DHW/about/phs-offices.asp. In the Halifax area, the Public Health office number is (902) 481-5800.

Have question about food safety or need to make a complaint about food establishment?

The Department of Agriculture is responsible for the Food Safety Section, which provides protection for Nova Scotians through quality food products. To make a food safety complaint, please visit: www.gov.ns.ca/agri/secure/fs_complaint.shtml

looking for information on Pharmacare (Drug) programs?

Check Seniors’ Pharmacare Website and / or Family Pharmacare Website for information and contact.

Email us your question

Note: name and e-mail address are required only if you would like a personal response.

Before submitting your feedback

The privacy rights of online visitors to the Health and Wellness (DHW) Website are fully protected by Nova Scotia's Freedom of Information and Protection of Privacy Act. Any personal information which DHW collects from visitors relates directly to the operation of programs and will not be used for any other purpose. To obtain access to or correct personal information you have submitted via this form, please contact Department of Health and Wellness at:

FOIPOP Administrator
Department of Health and Wellness
PO Box 488
Halifax, NS B3J 2R8