Government of Nova Scotia, Canada
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Use the Services Directory to quickly access information on all of the services provided by the NS Department of Finance and Treasury Board.

Adjuster

An adjuster works on behalf of the insured or the insurer to settle an insurance loss or claim. Independent adjusters and adjusting agencies must be licensed.  Licenses are valid for three years. In-house or staff adjusters are not required to be licensed.

Below you will find information on:



License Application

Requirements and Application Forms

In Nova Scotia adjuster licenses for individuals are issued in accordance with a Level Licensing System.  Each level requires that certain Insurance Institute of Canada (IIC) courses, as specified in the Regulations, be successfully completed; as the level of license increases, the degree of responsibility of the license holder also increases.

To obtain an adjuster license at the levels available under the Insurance Act the applicant must follow the procedures listed below.

Step 1 - License Requirements

Before submitting an application for adjuster license, be sure you meet the following requirements:

LevelRequirements
Level 1 - Probationary Adjuster
  • successful completion of IIC course C11 (Principles and Practices of Insurance)
  • signed Level I Adjuster Agreement (included in form)
Level II - Assistant Adjuster
  • successful completion of IIC courses:
    - C12 - Insurance Property Part I,
    - C14 - Personal Automobile Insurance,
    - C110 - Essentials of Loss Adjusting.
  • establish eligibility to hold a Level I License.
  • signed Level II Adjuster Agreement (included in form)
Level III - Adjuster
  • successful completion of IIC courses:
    - C12 - Insurance Property Part I,
    - C13 - Insurance Against Liability,
    - C111 - Advanced Loss Adjusting
  • establish eligibility to hold a Level II License.
  • signed Level III Adjuster Agreement (included in form)
Level IV - Independent Adjuster
  • successful completion of IIC courses:
    - C32 - Bodily Injury Claims,
    - C112 - Practical Issues in Claims Management
  • establish eligibility to hold a Level III License.
  • have a minimum of two years practical experience as a Level II or III licensee, or both
Level V - Partnership or Corporate Adjuster License

Step 2: Application Forms and Process

Level I-IV - Individual Adjusters

  1. submit a completed Individual Insurance Licence Application from the Insurance Forms page. See Adjuster FAQ for more help.
  2. form must be signed by an officer or partner of a Level V Licensee, an adjusting firm, indicating that the licensee has agreed to sponsor this individual’s license application.
  3. include signed Adjuster Agreement (Level I, II, III)
  4. include proof of IIC course completion
  5. include the license fee (three year term)
  6. non-resident applicant: must provide an original Certificate of Authority from the licensing authority in the jurisdiction in which the applicant resides.

Level V - Partnership or Corporate Adjuster

  1. submit a completed Corporate Insurance Licence Application from the Insurance Forms page. See Corporate Adjuster FAQ for more help.
  2. ensure form signed by an officer or partner of the applicant
  3. include the license fee (three year term)
  4. non-resident adjusters: must provide an original Certificate of Authority from the licensing authority in the jurisdiction in which the adjusting firm is located

Additional Information

The Nova Scotia Permits Directory also provides licensing information on Individual Adjuster Licenses, and Company Adjuster Licenses

License Upgrades

Please provide proof of completion of courses required for upgraded level. License will be upgraded, at no additional charge. Expiry date remains unchanged. You are not required to re-submit the application form.

License Renewals

You will receive a renewal form in the mail, 45 days prior to the license expiry date. Please review, sign and return with payment.

Please use this form, and only this form to renew, when there are no changes to information you originally submitted.

If you are an individual adjuster, for example, and at renewal time, there has been a change in the your sponsoring employer, you must re-submit the Insurance Adjuster form available on our Forms page.

License Updates

Over the term of the license, there may be changes to the information you submitted. To update your contact or office information, advise us by email or regular mail.

In some cases, such as a change in sponsoring employer, you will need to re-submit an application form. Read our Adjuster FAQ or Corporate Adjuster FAQ page for more information.

Please contact us directly if you have questions about updating your license information.

Insurance

Orange ClockFor more information

Agent, agency and adjuster licensing enquiries:
902.424.5528 or 902.424.7551

Insurer licensing enquiries: 902.424.6331

Fax: 902.424.1298
Email: gov.ns.ca